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Welcome To FTO

Tax collection is fundamental to run a State. A fair, just, efficient and simple taxation system is crucial to induce confidence amongst the people to pay their taxes as their national obligations. To address taxpayers’ grievance promptly and without any hassle, an effective redressal system is vital. In 1983, the office of Wafaqi Mohtasib (Ombudsman)’s Secretariat was created to check maladministration in federal departments. Later on, to alleviate taxpayer’s problems and difficulties and to enhanceease of doing business, institution of Federal Tax Ombudsman (FTO) was established in year 2000. After its inception, this institution has provided relief to thousands of aggrieved tax payers and has played significant role to address the prevalent maladministration in taxation system.

The Hon'ble Federal Tax Ombudsman represents Pakistan at varous international/ National Ombudsmen Fora and this Office is an active member of the following Associations.

 

FEDERAL TAX OMBUDSMAN (FTO) REPRIMANDS FBR, CHIEF COMMISSIONER CTO (LHR) FOR NOT GIVING APPEAL EFFECT IN 82 TAX ASSESSMENT CASES

Upon Findings evidence of negligence, delay, and inaptitude in discharge of duties and responsibilities on the part of the CTO Office, Lahore for not-giving appeal effect to appellate orders within the prescribed period the FTO held it as maladministration and observed that this is also indicative of the fact that FBR lacks any monitoring mechanism to check such lapses.