The recent initiatives being packaged by FTO Secretariat are focused on providing inexpensive and speedy justice to the taxpayer aggrieved by tax maladministration. For this purpose one more regional office has been set up at Quetta and another will soon be at Peshawar. A state of the art online complaint filing system is also being put in place to reduce time and cost of complaint filing. The objective of introduction of information technology is to achieve a highly enabled paperless environment. In addition, an FTO– taxpayer interface has been established through periodic meetings withe Chambers of Commerce and Industry.

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S #	Details	Download
1	Establishment of the Office of FTO Ordinance, 2000	DOWNLOAD
2	Federal Ombudsmen Institutional Reforms Act, 2013	DOWNLOAD
3	FTO Investigation & Disposal of Complaints Regulations, 2001	DOWNLOAD
4	Federal Tax Ombudsmen Office Staff Service Rules, 2006	DOWNLOAD