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Welcome To FTO

Tax collection is fundamental to run a State. A fair, just, efficient and simple taxation system is crucial to induce confidence amongst the people to pay their taxes as their national obligations. To address taxpayers’ grievance promptly and without any hassle, an effective redressal system is vital. In 1983, the office of Wafaqi Mohtasib (Ombudsman)’s Secretariat was created to check maladministration in federal departments. Later on, to alleviate taxpayer’s problems and difficulties and to enhanceease of doing business, institution of Federal Tax Ombudsman (FTO) was established in year 2000. After its inception, this institution has provided relief to thousands of aggrieved tax payers and has played significant role to address the prevalent maladministration in taxation system.

The Hon'ble Federal Tax Ombudsman represents Pakistan at various international/ National Ombudsmen Fora and this Office is an active member of the following Associations.