Latest Decisions

Promoting good governance in Tax Administration

Since its inception in 2000, this institution has redressed thousands of taxpayers' grievances. Through Own Motion Cases and Research Reports, it has proposed a number of measures to reduce maladministration and reform business processes. Some important cases, where after investigation and research studies recommendations were made to FBR in recent years, including the following:

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Sr#Complaint NoDownload
111887/ISB/IT/2026 Download PDF
211575/ISB/IT/2026 Download PDF
310844/ISB/IT/2026 Download PDF
401712/LHR/IT/2026 Download PDF
511168/ISB/CUST/2026 Download PDF
610886 & 10887/KHI/ST/2026 Download PDF
707799/KHI/ST/2026 (Review) Download PDF
810181/ISB/IT/2026 Download PDF
902924/LHR/ST/2026 (Review) Download PDF
1010041/KHl/ST/2026 Download PDF
1105460/KHI/IT/2026 (Review) Download PDF
1201540 - 01545 & 01550/LHR/IT/2026 Download PDF
1306797/LHR/IT/2O26 Download PDF
1406981/SKT/lT/2026 Download PDF
1509191/ISB/IT/2026 Download PDF
1601547/HYD/IT/2026 Download PDF
1707222/MLN/IT/2026 Download PDF
1801648/ISB/IT/2026 Download PDF
1903583/KHI/ST/2026 Download PDF
2001683/KHl/ST/2026 Download PDF
2101390/ISB/IT/2026 Download PDF
2201803/FSD/IT/2026 Download PDF
2327600/KHI/IT/2025 Download PDF
2429523/HYD/ST/2025 Download PDF
2529685/lSB/ST/2025 Download PDF
26Review - 20328 & 20329/LHR/IT/2025 Download PDF
271551/KHI/IT/2025 Download PDF
282178/MLN/IT/2025 Download PDF
291719/MLN/IT/2025 Download PDF
301919/ISB/IT/2025 Download PDF
311712/PWR/CUST/2025 Download PDF
324249/KHI/CUST/2025 Download PDF
330413/KHI/IT/2025 Download PDF
34 3529/KHI/ST/2025 Download PDF
359021/KHI/ST/2025 Download PDF
3612248 to 12738, 12740 to 13112, 12235 to 12242 & 12244, 12247, 12248, 12250, 12221, 12222, 11836, 12219, 12220, 12254, 12453, 12457, 12462, 12499, 126351/MWI/IT/2025 Download PDF
3710477/KHI/ST/2025 Download PDF
3815221 & 15227/KHI/IT/2025 Download PDF
3924987/KHI/IT/2025 Download PDF
4017285/LHR/Cust/2025 Download PDF
4128493/LHR/Cust/2025 Download PDF
4230036/KHI/Cust/2025 Download PDF
4325871/ISB/Cust/2025 Download PDF
4429886/KHI/IT/2025 Download PDF
4528347/KHI/IT/2025 Download PDF
4625368/MLN/IT/2025 Download PDF
4718706/MLN/ST/2025 Download PDF
480004/OM/2025 Download PDF
4919983/ABD/IT/2025 Download PDF
502551/KHI/IT/2025 Download PDF
5118986/PWR/IT/2025 Download PDF
5220873/KHI/IT/2025 Download PDF
5310983/KHI/ST/2024 Download PDF
540134/Ref/POP/2024 Download PDF
55 0033 to 0040, 0042 to 0057, 0059 to 0063/Ref/POP/2024 Download PDF
560636/GWL/ST/2024 Download PDF
570642/ISB/Cust/2024 Download PDF
580128/KHI/ST/2024 Download PDF
591673, 1674, 1676 TO 1678, 1680, 1770, 1772, 1818 TO 1820, 1822, 1823, 1825, 1865 TO 1868, 1870, 1872, 1873, 1881 TO 1889, 2005, 2014, 2015, 2018, 2020, 2021, 2023, 2025, 2375 & 2379/GWL/IT/2024 Download PDF
602296/SGD/Cust/2024 Download PDF
612407 TO 2425 & 2427 TO 2482/LHR/IT/2024 Download PDF
622366 TO 2372, 2374, 2376 TO 2378, 2380 TO 2382, 2384 TO 2404 Download PDF
632630/KHI/Cust/2024 Download PDF
643076, 3254, 3255, 3084 & 3085/ISB/ST/2024 Download PDF
650875/LHR/Cust/2024 Download PDF
66 0001/OM/2024 Download PDF
672794/FSD/IT/2024 Download PDF
681075/LHR/IT/2024 Download PDF
692671/MLN/IT/2024 Download PDF
700051/OM/2022 Download PDF
712749/FSD/IT/2024 Download PDF
720002/OM/2024 Download PDF
730060/OM/2022 Download PDF
741751/LHR/Cust/2024 Download PDF
753805/ISB/IT/2024 Download PDF
760021/OM/2022 Download PDF
770009/OM/2024 Download PDF
785072/ISB/Cust/2024 Download PDF
790007/OM/2024 Download PDF
804428 TO 4491, 4493 TO 4517, 4519 TO 4544 & 4547 TO 4555/LHR/IT/2024 Download PDF
810012/OM/2024 Download PDF
825779/ISB/Cust/2024 Download PDF
830025/OM/2024 Download PDF
842800/KHI/ST/2024 Download PDF
857274/ISB/ST/2024 Download PDF
860023/OM/2024 Download PDF
876027/KHI/Cust/2024 Download PDF
880024/OM/2024 Download PDF
890686/Infrml/2024 to 0735/Infrml/2024 Download PDF
908069/LHR/IT/2024 Download PDF
9110938/KHI/ST/2024 Download PDF
9211407/KHI/ST/2024 Download PDF
930030/OM/2024 Download PDF
940032/OM/2024 Download PDF
950002 to 0009/lnfrml/2023 Download PDF
964400/LHR/IT/2023 Download PDF
975265/ISB/ST/2023 Download PDF
980143, 0144, 0145, 0207, 0208, 0232, 0233, 0262, 0263, 0264, 0395, 0396, 0407, 0409 & 0413/PWR/IT/2023 Download PDF
990579/ISB/IT/2023 Download PDF
1000042/KHI/IT/2023 & 0058 to 0096/INFRML/2023 Download PDF
1015557/LHR/CUST/2022 Download PDF
1020070 to 0074/SKT/IT/2023 Download PDF
1030060/LHR/ST/2023 Download PDF
1040458 to 0461 & 0463/KHI/IT/2023 Download PDF
1050256/ISB/ST/2023 Download PDF
1060197/MLN/CUST/2023 Download PDF
1070550/MLN/IT/2023 Download PDF
1080714/KHI/CUST/2023 Download PDF
1090699/LHR/CUST/2023 Download PDF
1100854/LHR/ST/2023 Download PDF
1110818, 0819, 0821, 0822/ISB/CUST/2023 Download PDF
1121657/KHI/IT/2023 Download PDF
1131105/QTA/CUST/2023 Download PDF
1140958/PWR/CUST/2023 Download PDF
1151345/ISB/IT/2023 Download PDF
1161566/KHI/IT/2023 Download PDF
117 607,608,609,725,1071,1073,1074,1075,1193,1197,1201,1202,1206,1207,1208,1209,1371 ,1373,1375,1376,1390,1391,1392,1393,1394,1503,1505,1507, 1508,1585,1586,1803,1804,1806,1807,1808,1809,1810,1811,1813,1854,1855,1856,1857 ,1858,1860,1862,1864,1866,1867,2054,2061,2062,2063,2064, 2065,2067,2068,2069,2070,2072,2075,2077,2079,2081,2133,2134,2135,2136,2137/2023 Download PDF
1181356 to 1361 & 1363 to 1368/GWL/ST/2023 Download PDF
1191333/HUB/ST/2023 Download PDF
1200851/QTA/CUST/2023 Download PDF
1211785/MLN/ST/2023 Download PDF
1220003/OM/2023 Download PDF
1231633/LHR/CUST/2023 Download PDF
1241849, 1850 & 1851/KHI/ST/2023 Download PDF
1251595/LHR/FE/2023 Download PDF
1260844, 1600 to 2447/PWR/IT/2023 Download PDF
1271973/ISB/IT/2023 Download PDF
1281718/PWR/ST/2023 Download PDF
1292108/LHR/ST/2023 Download PDF
1301200/SGD/ST/2023 Download PDF
1311721/LHR/CUST/2023, 2471/KHI/CUST/2023, 2930/KHI/CUST/2023 Download PDF
1321994/ISB/IT/2023 Download PDF
1332387/KHI/ST/2023 Download PDF
1342123/ISB/ST/2023 Download PDF
1352362, 2363, 2365, 2366, 2368, 2370, 2372, 2373, 2374, 2375, 2376, 2377, 2378, 2393, 2530, 2839, 3207, 3208, 3209, 3210, 3211, 3212, 3214, 3215, 3217, 3219, 3220, 3531 & 3536/ABD/IT/2023 Download PDF
1360115/Infrml/2023 to 0129/Infrml/2023 Download PDF
1370130/Infrml/2023 to 0138/Infrml/2023 Download PDF
1382500/QTA/IT/2023 Download PDF
1392632/KHI/IT/2023 Download PDF
1402842/ISB/IT/2023 Download PDF
1413234/ISB/IT/2023 Download PDF
1423589/KHI/IT/2023 Download PDF
1432673/KHI/Cust/2023 Download PDF
1443152/ISB/IT/2023 Download PDF
1452987/ISB/CUST/2023 Download PDF
1463177/FSD/IT/2023 Download PDF
1471597/KHI/ST/2023 Download PDF
1483653/KHI/IT/2023 Download PDF
1493186 to 3203/GWL/ST/2023 Download PDF
1503554/QTA/IT/2023 Download PDF
1510006/OM/2023 Download PDF
1522217/KHI/Cust/2023 Download PDF
1533855/KHI/IT/2023 Download PDF
1543172/ISB/ST/2023 Download PDF
1554150/KHI/ST/2023 Download PDF
1561356 to 1361 & 1363 to 1368/GWL/ST/2023 Download PDF
1570019/OM/2023 Download PDF
1583944/KHI/ST/2023 Download PDF
1590063/OM/2023 Download PDF
1603739/QTA/IT/2023 Download PDF
1614159/ISB/FE/2023 Download PDF
1620201 to 0220/Infrml/2023 Download PDF
1634294 to 4307, 4369 & 4544 to 4549, 4551 to 4563, 4565, 4567, 4569, 4570, 4572 to 4580, 4616 to 4625, 4847, 4848, 4850 to 4856 & 4858 to 4861/FSD/IT/2023 Download PDF
1640069/OM/2023 Download PDF
1650072/OM/2023 Download PDF
1660073/OM/2023 Download PDF
1670074/OM/2023 Download PDF
1683084/LHR/ST/2023 Download PDF
1695300/ISB/IT/2023 Download PDF
1705007/PWR/IT/2023 Download PDF
1715048 to 5807/PWR/IT/2023 Download PDF
1720032/OM/2023 Download PDF
1730033/OM/2023 Download PDF
1740067/OM/2023 Download PDF
1750035/OM/2023 Download PDF
1764849/ISB/CUST/2023 Download PDF
1774366/LHR/IT/2023 Download PDF
1780043/OM/2023 Download PDF
1790080/OM/2023 Download PDF
1800081/OM/2023 Download PDF
1815746, 5748, 5751, 5753, 5754, 5756, 5757, 5773, 5774, 5775, 5778 & 5779/LHR/IT/2023 Download PDF
1825883/KHI/ST/2023 Download PDF
1836019/LHR/CUST/2023 Download PDF
1846263/SUK/IT/2023 Download PDF
1856854/KHI/ST/2023 Download PDF
1860078/OM/2023 Download PDF
1870084/OM/2023 Download PDF
1880017/OM/2023 Download PDF
1890056/OM/2023 Download PDF
1900146/OM/2023 Download PDF
1916841 to 6845, 6911 to 6913, 6915, 6956 to 6965, 7109, 7129, 7130, 7133, 7135, 7242 to 7244, 7247, 7339 to 7344/PWR/IT/2023 & 0048 to 0061 & 0063/PWR/IT/2024 Download PDF
1927312/ISB/IT/2023 Download PDF
1936757/KHI/ST/2023 Download PDF
194Review - 7546/ISB/CUST/2023 Download PDF
1950050/OM/2023 Download PDF
1960083, 0099/OM/2023 Download PDF
1970144/OM/2023 Download PDF
1987314, 7315 & 7317/KHI/CUST/2023 Download PDF
1993014/LHR/IT/2023 Download PDF
2003019/LHR/IT/2023 Download PDF
2010133/OM/2023 Download PDF
2020148/OM/2023 Download PDF
2030010/OM/2023 Download PDF
2040085/OM/2023 Download PDF
2051874/ISB/Cust/2023 Download PDF
2060149/OM/2023 Download PDF
2070149/OM/2023 Download PDF
2085152/ISB/CUST/2022 Download PDF
2094784/MLN/IT/2022 Download PDF
2103858/SKT/IT/2022 Download PDF
2114963/SKT/IT/2022 Download PDF
2124964/KHI/IT/2022 Download PDF
2135052/KHI/IT/2022 Download PDF
2140616 to 0624 & O626/Infrml/2022 Download PDF
2153719/ISB/IT/2022 Download PDF
2165232/SUK/IT/2022 Download PDF
2175424/KHI/IT/2022 Download PDF
2185023/MLN/FE/2022 Download PDF
2190432, 0452, 0486, 0493, 0497 & 0499/lnfrml/2022 Download PDF
2205348/KHI/ST/2022 Download PDF
2215727/KHI/IT/2022 Download PDF
222  5234/QTA/IT/2022 Download PDF
223 5138/KHI/ST/2022 Download PDF
2244965/LHR/ST/2022 Download PDF
2254888 to 4892/PWR/IT/2022 Download PDF
2264610/ISB/IT/2022 Download PDF
2270093/OM/2022 Download PDF
2284919/LHR/CUST/2022 Download PDF
2295623 & 5624/SUK/IT/2022 Download PDF
2305709 to 5721/QTA/IT/2022 Download PDF
2314228/KHI/IT/2022 Download PDF
2325180/ISB/ST/2022 Download PDF
2335608/LHR/IT/2022 Download PDF
2343535/ABD/IT/2022 Download PDF
2351736/KHI/ST/2022 Download PDF
2360022/OM/2022 Download PDF
2372510/SGD/IT/2022 Download PDF
238Review - 2510/SGD/IT/2022 Download PDF
2390075/OM/2022 Download PDF
2401926/MLN/IT/2024 Download PDF
2410020/OM/2022 Download PDF