Latest Decisions

Promoting good governance in Tax Administration

Since its inception in 2000, this institution has redressed thousands of taxpayers' grievances. Through Own Motion Cases and Research Reports, it has proposed a number of measures to reduce maladministration and reform business processes. Some important cases, where after investigation and research studies recommendations were made to FBR in recent years, including the following:

Search Criteria
Enter Keyword: Enter Year:
Enter complaint #: Please type complete complaint number.
e.g. 0078/KHI/IT/2017 .
*Please enter at least one-search criteria, and you may add more for precise results.
   
Sr#Complaint NoDownload
107345/LHR/IT/2026 (Review) Download PDF
212151/KHI/IT/2026 (Review) Download PDF
311422 - 11426, 11429 - 11434/HYD/ST/2026 Download PDF
411887/ISB/IT/2026 Download PDF
511575/ISB/IT/2026 Download PDF
610844/ISB/IT/2026 Download PDF
701712/LHR/IT/2026 Download PDF
811168/ISB/CUST/2026 Download PDF
910886 & 10887/KHI/ST/2026 Download PDF
1007799/KHI/ST/2026 (Review) Download PDF
1110181/ISB/IT/2026 Download PDF
1202924/LHR/ST/2026 (Review) Download PDF
1310041/KHl/ST/2026 Download PDF
1405460/KHI/IT/2026 (Review) Download PDF
1501540 - 01545 & 01550/LHR/IT/2026 Download PDF
1606797/LHR/IT/2O26 Download PDF
1706981/SKT/lT/2026 Download PDF
1809191/ISB/IT/2026 Download PDF
1901547/HYD/IT/2026 Download PDF
2007222/MLN/IT/2026 Download PDF
2101648/ISB/IT/2026 Download PDF
2203583/KHI/ST/2026 Download PDF
2301683/KHl/ST/2026 Download PDF
2401390/ISB/IT/2026 Download PDF
2501803/FSD/IT/2026 Download PDF
2627600/KHI/IT/2025 Download PDF
2729523/HYD/ST/2025 Download PDF
2829685/lSB/ST/2025 Download PDF
29Review - 20328 & 20329/LHR/IT/2025 Download PDF
301551/KHI/IT/2025 Download PDF
312178/MLN/IT/2025 Download PDF
321719/MLN/IT/2025 Download PDF
331919/ISB/IT/2025 Download PDF
341712/PWR/CUST/2025 Download PDF
354249/KHI/CUST/2025 Download PDF
360413/KHI/IT/2025 Download PDF
37 3529/KHI/ST/2025 Download PDF
389021/KHI/ST/2025 Download PDF
3912248 to 12738, 12740 to 13112, 12235 to 12242 & 12244, 12247, 12248, 12250, 12221, 12222, 11836, 12219, 12220, 12254, 12453, 12457, 12462, 12499, 126351/MWI/IT/2025 Download PDF
4010477/KHI/ST/2025 Download PDF
4115221 & 15227/KHI/IT/2025 Download PDF
4224987/KHI/IT/2025 Download PDF
4317285/LHR/Cust/2025 Download PDF
4428493/LHR/Cust/2025 Download PDF
4530036/KHI/Cust/2025 Download PDF
4625871/ISB/Cust/2025 Download PDF
4729886/KHI/IT/2025 Download PDF
4828347/KHI/IT/2025 Download PDF
4925368/MLN/IT/2025 Download PDF
5018706/MLN/ST/2025 Download PDF
510004/OM/2025 Download PDF
5219983/ABD/IT/2025 Download PDF
532551/KHI/IT/2025 Download PDF
5418986/PWR/IT/2025 Download PDF
5520873/KHI/IT/2025 Download PDF
5610983/KHI/ST/2024 Download PDF
570134/Ref/POP/2024 Download PDF
58 0033 to 0040, 0042 to 0057, 0059 to 0063/Ref/POP/2024 Download PDF
590636/GWL/ST/2024 Download PDF
600642/ISB/Cust/2024 Download PDF
610128/KHI/ST/2024 Download PDF
621673, 1674, 1676 TO 1678, 1680, 1770, 1772, 1818 TO 1820, 1822, 1823, 1825, 1865 TO 1868, 1870, 1872, 1873, 1881 TO 1889, 2005, 2014, 2015, 2018, 2020, 2021, 2023, 2025, 2375 & 2379/GWL/IT/2024 Download PDF
632296/SGD/Cust/2024 Download PDF
642407 TO 2425 & 2427 TO 2482/LHR/IT/2024 Download PDF
652366 TO 2372, 2374, 2376 TO 2378, 2380 TO 2382, 2384 TO 2404 Download PDF
662630/KHI/Cust/2024 Download PDF
673076, 3254, 3255, 3084 & 3085/ISB/ST/2024 Download PDF
680875/LHR/Cust/2024 Download PDF
69 0001/OM/2024 Download PDF
702794/FSD/IT/2024 Download PDF
711075/LHR/IT/2024 Download PDF
722671/MLN/IT/2024 Download PDF
730051/OM/2022 Download PDF
742749/FSD/IT/2024 Download PDF
750002/OM/2024 Download PDF
760060/OM/2022 Download PDF
771751/LHR/Cust/2024 Download PDF
783805/ISB/IT/2024 Download PDF
790021/OM/2022 Download PDF
800009/OM/2024 Download PDF
815072/ISB/Cust/2024 Download PDF
820007/OM/2024 Download PDF
834428 TO 4491, 4493 TO 4517, 4519 TO 4544 & 4547 TO 4555/LHR/IT/2024 Download PDF
840012/OM/2024 Download PDF
855779/ISB/Cust/2024 Download PDF
860025/OM/2024 Download PDF
872800/KHI/ST/2024 Download PDF
887274/ISB/ST/2024 Download PDF
890023/OM/2024 Download PDF
906027/KHI/Cust/2024 Download PDF
910024/OM/2024 Download PDF
920686/Infrml/2024 to 0735/Infrml/2024 Download PDF
938069/LHR/IT/2024 Download PDF
9410938/KHI/ST/2024 Download PDF
9511407/KHI/ST/2024 Download PDF
960030/OM/2024 Download PDF
970032/OM/2024 Download PDF
980002 to 0009/lnfrml/2023 Download PDF
994400/LHR/IT/2023 Download PDF
1005265/ISB/ST/2023 Download PDF
1010143, 0144, 0145, 0207, 0208, 0232, 0233, 0262, 0263, 0264, 0395, 0396, 0407, 0409 & 0413/PWR/IT/2023 Download PDF
1020579/ISB/IT/2023 Download PDF
1030042/KHI/IT/2023 & 0058 to 0096/INFRML/2023 Download PDF
1045557/LHR/CUST/2022 Download PDF
1050070 to 0074/SKT/IT/2023 Download PDF
1060060/LHR/ST/2023 Download PDF
1070458 to 0461 & 0463/KHI/IT/2023 Download PDF
1080256/ISB/ST/2023 Download PDF
1090197/MLN/CUST/2023 Download PDF
1100550/MLN/IT/2023 Download PDF
1110714/KHI/CUST/2023 Download PDF
1120699/LHR/CUST/2023 Download PDF
1130854/LHR/ST/2023 Download PDF
1140818, 0819, 0821, 0822/ISB/CUST/2023 Download PDF
1151657/KHI/IT/2023 Download PDF
1161105/QTA/CUST/2023 Download PDF
1170958/PWR/CUST/2023 Download PDF
1181345/ISB/IT/2023 Download PDF
1191566/KHI/IT/2023 Download PDF
120 607,608,609,725,1071,1073,1074,1075,1193,1197,1201,1202,1206,1207,1208,1209,1371 ,1373,1375,1376,1390,1391,1392,1393,1394,1503,1505,1507, 1508,1585,1586,1803,1804,1806,1807,1808,1809,1810,1811,1813,1854,1855,1856,1857 ,1858,1860,1862,1864,1866,1867,2054,2061,2062,2063,2064, 2065,2067,2068,2069,2070,2072,2075,2077,2079,2081,2133,2134,2135,2136,2137/2023 Download PDF
1211356 to 1361 & 1363 to 1368/GWL/ST/2023 Download PDF
1221333/HUB/ST/2023 Download PDF
1230851/QTA/CUST/2023 Download PDF
1241785/MLN/ST/2023 Download PDF
1250003/OM/2023 Download PDF
1261633/LHR/CUST/2023 Download PDF
1271849, 1850 & 1851/KHI/ST/2023 Download PDF
1281595/LHR/FE/2023 Download PDF
1290844, 1600 to 2447/PWR/IT/2023 Download PDF
1301973/ISB/IT/2023 Download PDF
1311718/PWR/ST/2023 Download PDF
1322108/LHR/ST/2023 Download PDF
1331200/SGD/ST/2023 Download PDF
1341721/LHR/CUST/2023, 2471/KHI/CUST/2023, 2930/KHI/CUST/2023 Download PDF
1351994/ISB/IT/2023 Download PDF
1362387/KHI/ST/2023 Download PDF
1372123/ISB/ST/2023 Download PDF
1382362, 2363, 2365, 2366, 2368, 2370, 2372, 2373, 2374, 2375, 2376, 2377, 2378, 2393, 2530, 2839, 3207, 3208, 3209, 3210, 3211, 3212, 3214, 3215, 3217, 3219, 3220, 3531 & 3536/ABD/IT/2023 Download PDF
1390115/Infrml/2023 to 0129/Infrml/2023 Download PDF
1400130/Infrml/2023 to 0138/Infrml/2023 Download PDF
1412500/QTA/IT/2023 Download PDF
1422632/KHI/IT/2023 Download PDF
1432842/ISB/IT/2023 Download PDF
1443234/ISB/IT/2023 Download PDF
1453589/KHI/IT/2023 Download PDF
1462673/KHI/Cust/2023 Download PDF
1473152/ISB/IT/2023 Download PDF
1482987/ISB/CUST/2023 Download PDF
1493177/FSD/IT/2023 Download PDF
1501597/KHI/ST/2023 Download PDF
1513653/KHI/IT/2023 Download PDF
1523186 to 3203/GWL/ST/2023 Download PDF
1533554/QTA/IT/2023 Download PDF
1540006/OM/2023 Download PDF
1552217/KHI/Cust/2023 Download PDF
1563855/KHI/IT/2023 Download PDF
1573172/ISB/ST/2023 Download PDF
1584150/KHI/ST/2023 Download PDF
1591356 to 1361 & 1363 to 1368/GWL/ST/2023 Download PDF
1600019/OM/2023 Download PDF
1613944/KHI/ST/2023 Download PDF
1620063/OM/2023 Download PDF
1633739/QTA/IT/2023 Download PDF
1644159/ISB/FE/2023 Download PDF
1650201 to 0220/Infrml/2023 Download PDF
1664294 to 4307, 4369 & 4544 to 4549, 4551 to 4563, 4565, 4567, 4569, 4570, 4572 to 4580, 4616 to 4625, 4847, 4848, 4850 to 4856 & 4858 to 4861/FSD/IT/2023 Download PDF
1670069/OM/2023 Download PDF
1680072/OM/2023 Download PDF
1690073/OM/2023 Download PDF
1700074/OM/2023 Download PDF
1713084/LHR/ST/2023 Download PDF
1725300/ISB/IT/2023 Download PDF
1735007/PWR/IT/2023 Download PDF
1745048 to 5807/PWR/IT/2023 Download PDF
1750032/OM/2023 Download PDF
1760033/OM/2023 Download PDF
1770067/OM/2023 Download PDF
1780035/OM/2023 Download PDF
1794849/ISB/CUST/2023 Download PDF
1804366/LHR/IT/2023 Download PDF
1810043/OM/2023 Download PDF
1820080/OM/2023 Download PDF
1830081/OM/2023 Download PDF
1845746, 5748, 5751, 5753, 5754, 5756, 5757, 5773, 5774, 5775, 5778 & 5779/LHR/IT/2023 Download PDF
1855883/KHI/ST/2023 Download PDF
1866019/LHR/CUST/2023 Download PDF
1876263/SUK/IT/2023 Download PDF
1886854/KHI/ST/2023 Download PDF
1890078/OM/2023 Download PDF
1900084/OM/2023 Download PDF
1910017/OM/2023 Download PDF
1920056/OM/2023 Download PDF
1930146/OM/2023 Download PDF
1946841 to 6845, 6911 to 6913, 6915, 6956 to 6965, 7109, 7129, 7130, 7133, 7135, 7242 to 7244, 7247, 7339 to 7344/PWR/IT/2023 & 0048 to 0061 & 0063/PWR/IT/2024 Download PDF
1957312/ISB/IT/2023 Download PDF
1966757/KHI/ST/2023 Download PDF
197Review - 7546/ISB/CUST/2023 Download PDF
1980050/OM/2023 Download PDF
1990083, 0099/OM/2023 Download PDF
2000144/OM/2023 Download PDF
2017314, 7315 & 7317/KHI/CUST/2023 Download PDF
2023014/LHR/IT/2023 Download PDF
2033019/LHR/IT/2023 Download PDF
2040133/OM/2023 Download PDF
2050148/OM/2023 Download PDF
2060010/OM/2023 Download PDF
2070085/OM/2023 Download PDF
2081874/ISB/Cust/2023 Download PDF
2090149/OM/2023 Download PDF
2100149/OM/2023 Download PDF
2115152/ISB/CUST/2022 Download PDF
2124784/MLN/IT/2022 Download PDF
2133858/SKT/IT/2022 Download PDF
2144963/SKT/IT/2022 Download PDF
2154964/KHI/IT/2022 Download PDF
2165052/KHI/IT/2022 Download PDF
2170616 to 0624 & O626/Infrml/2022 Download PDF
2183719/ISB/IT/2022 Download PDF
2195232/SUK/IT/2022 Download PDF
2205424/KHI/IT/2022 Download PDF
2215023/MLN/FE/2022 Download PDF
2220432, 0452, 0486, 0493, 0497 & 0499/lnfrml/2022 Download PDF
2235348/KHI/ST/2022 Download PDF
2245727/KHI/IT/2022 Download PDF
225  5234/QTA/IT/2022 Download PDF
226 5138/KHI/ST/2022 Download PDF
2274965/LHR/ST/2022 Download PDF
2284888 to 4892/PWR/IT/2022 Download PDF
2294610/ISB/IT/2022 Download PDF
2300093/OM/2022 Download PDF
2314919/LHR/CUST/2022 Download PDF
2325623 & 5624/SUK/IT/2022 Download PDF
2335709 to 5721/QTA/IT/2022 Download PDF
2344228/KHI/IT/2022 Download PDF
2355180/ISB/ST/2022 Download PDF
2365608/LHR/IT/2022 Download PDF
2373535/ABD/IT/2022 Download PDF
2381736/KHI/ST/2022 Download PDF
2390022/OM/2022 Download PDF
2402510/SGD/IT/2022 Download PDF
241Review - 2510/SGD/IT/2022 Download PDF
2420075/OM/2022 Download PDF
2431926/MLN/IT/2024 Download PDF
2440020/OM/2022 Download PDF