Latest Decisions

Promoting good governance in Tax Administration

Since its inception in 2000, this institution has redressed thousands of taxpayers' grievances. Through Own Motion Cases and Research Reports, it has proposed a number of measures to reduce maladministration and reform business processes. Some important cases, where after investigation and research studies recommendations were made to FBR in recent years, including the following:


Search Criteria
Enter Keyword: Enter Year:
Enter complaint #: Please type complete complaint number.
e.g. 0078/KHI/IT/2017 .
*Please enter at least one-search criteria, and you may add more for precise results.
   


Sr#Complaint NoDownload
112151/KHI/IT/2026 (Review) Download PDF
211422 - 11426, 11429 - 11434/HYD/ST/2026 Download PDF
311887/ISB/IT/2026 Download PDF
411575/ISB/IT/2026 Download PDF
510844/ISB/IT/2026 Download PDF
601712/LHR/IT/2026 Download PDF
711168/ISB/CUST/2026 Download PDF
810886 & 10887/KHI/ST/2026 Download PDF
907799/KHI/ST/2026 (Review) Download PDF
1010181/ISB/IT/2026 Download PDF
1102924/LHR/ST/2026 (Review) Download PDF
1210041/KHl/ST/2026 Download PDF
1305460/KHI/IT/2026 (Review) Download PDF
1401540 - 01545 & 01550/LHR/IT/2026 Download PDF
1506797/LHR/IT/2O26 Download PDF
1606981/SKT/lT/2026 Download PDF
1709191/ISB/IT/2026 Download PDF
1801547/HYD/IT/2026 Download PDF
1907222/MLN/IT/2026 Download PDF
2001648/ISB/IT/2026 Download PDF
2103583/KHI/ST/2026 Download PDF
2201683/KHl/ST/2026 Download PDF
2301390/ISB/IT/2026 Download PDF
2401803/FSD/IT/2026 Download PDF
2527600/KHI/IT/2025 Download PDF
2629523/HYD/ST/2025 Download PDF
2729685/lSB/ST/2025 Download PDF
28Review - 20328 & 20329/LHR/IT/2025 Download PDF
291551/KHI/IT/2025 Download PDF
302178/MLN/IT/2025 Download PDF
311719/MLN/IT/2025 Download PDF
321919/ISB/IT/2025 Download PDF
331712/PWR/CUST/2025 Download PDF
344249/KHI/CUST/2025 Download PDF
350413/KHI/IT/2025 Download PDF
36 3529/KHI/ST/2025 Download PDF
379021/KHI/ST/2025 Download PDF
3812248 to 12738, 12740 to 13112, 12235 to 12242 & 12244, 12247, 12248, 12250, 12221, 12222, 11836, 12219, 12220, 12254, 12453, 12457, 12462, 12499, 126351/MWI/IT/2025 Download PDF
3910477/KHI/ST/2025 Download PDF
4015221 & 15227/KHI/IT/2025 Download PDF
4124987/KHI/IT/2025 Download PDF
4217285/LHR/Cust/2025 Download PDF
4328493/LHR/Cust/2025 Download PDF
4430036/KHI/Cust/2025 Download PDF
4525871/ISB/Cust/2025 Download PDF
4629886/KHI/IT/2025 Download PDF
4728347/KHI/IT/2025 Download PDF
4825368/MLN/IT/2025 Download PDF
4918706/MLN/ST/2025 Download PDF
500004/OM/2025 Download PDF
5119983/ABD/IT/2025 Download PDF
522551/KHI/IT/2025 Download PDF
5318986/PWR/IT/2025 Download PDF
5420873/KHI/IT/2025 Download PDF
5510983/KHI/ST/2024 Download PDF
560134/Ref/POP/2024 Download PDF
57 0033 to 0040, 0042 to 0057, 0059 to 0063/Ref/POP/2024 Download PDF
580636/GWL/ST/2024 Download PDF
590642/ISB/Cust/2024 Download PDF
600128/KHI/ST/2024 Download PDF
611673, 1674, 1676 TO 1678, 1680, 1770, 1772, 1818 TO 1820, 1822, 1823, 1825, 1865 TO 1868, 1870, 1872, 1873, 1881 TO 1889, 2005, 2014, 2015, 2018, 2020, 2021, 2023, 2025, 2375 & 2379/GWL/IT/2024 Download PDF
622296/SGD/Cust/2024 Download PDF
632407 TO 2425 & 2427 TO 2482/LHR/IT/2024 Download PDF
642366 TO 2372, 2374, 2376 TO 2378, 2380 TO 2382, 2384 TO 2404 Download PDF
652630/KHI/Cust/2024 Download PDF
663076, 3254, 3255, 3084 & 3085/ISB/ST/2024 Download PDF
670875/LHR/Cust/2024 Download PDF
68 0001/OM/2024 Download PDF
692794/FSD/IT/2024 Download PDF
701075/LHR/IT/2024 Download PDF
712671/MLN/IT/2024 Download PDF
720051/OM/2022 Download PDF
732749/FSD/IT/2024 Download PDF
740002/OM/2024 Download PDF
750060/OM/2022 Download PDF
761751/LHR/Cust/2024 Download PDF
773805/ISB/IT/2024 Download PDF
780021/OM/2022 Download PDF
790009/OM/2024 Download PDF
805072/ISB/Cust/2024 Download PDF
810007/OM/2024 Download PDF
824428 TO 4491, 4493 TO 4517, 4519 TO 4544 & 4547 TO 4555/LHR/IT/2024 Download PDF
830012/OM/2024 Download PDF
845779/ISB/Cust/2024 Download PDF
850025/OM/2024 Download PDF
862800/KHI/ST/2024 Download PDF
877274/ISB/ST/2024 Download PDF
880023/OM/2024 Download PDF
896027/KHI/Cust/2024 Download PDF
900024/OM/2024 Download PDF
910686/Infrml/2024 to 0735/Infrml/2024 Download PDF
928069/LHR/IT/2024 Download PDF
9310938/KHI/ST/2024 Download PDF
9411407/KHI/ST/2024 Download PDF
950030/OM/2024 Download PDF
960032/OM/2024 Download PDF
970002 to 0009/lnfrml/2023 Download PDF
984400/LHR/IT/2023 Download PDF
995265/ISB/ST/2023 Download PDF
1000143, 0144, 0145, 0207, 0208, 0232, 0233, 0262, 0263, 0264, 0395, 0396, 0407, 0409 & 0413/PWR/IT/2023 Download PDF
1010579/ISB/IT/2023 Download PDF
1020042/KHI/IT/2023 & 0058 to 0096/INFRML/2023 Download PDF
1035557/LHR/CUST/2022 Download PDF
1040070 to 0074/SKT/IT/2023 Download PDF
1050060/LHR/ST/2023 Download PDF
1060458 to 0461 & 0463/KHI/IT/2023 Download PDF
1070256/ISB/ST/2023 Download PDF
1080197/MLN/CUST/2023 Download PDF
1090550/MLN/IT/2023 Download PDF
1100714/KHI/CUST/2023 Download PDF
1110699/LHR/CUST/2023 Download PDF
1120854/LHR/ST/2023 Download PDF
1130818, 0819, 0821, 0822/ISB/CUST/2023 Download PDF
1141657/KHI/IT/2023 Download PDF
1151105/QTA/CUST/2023 Download PDF
1160958/PWR/CUST/2023 Download PDF
1171345/ISB/IT/2023 Download PDF
1181566/KHI/IT/2023 Download PDF
119 607,608,609,725,1071,1073,1074,1075,1193,1197,1201,1202,1206,1207,1208,1209,1371 ,1373,1375,1376,1390,1391,1392,1393,1394,1503,1505,1507, 1508,1585,1586,1803,1804,1806,1807,1808,1809,1810,1811,1813,1854,1855,1856,1857 ,1858,1860,1862,1864,1866,1867,2054,2061,2062,2063,2064, 2065,2067,2068,2069,2070,2072,2075,2077,2079,2081,2133,2134,2135,2136,2137/2023 Download PDF
1201356 to 1361 & 1363 to 1368/GWL/ST/2023 Download PDF
1211333/HUB/ST/2023 Download PDF
1220851/QTA/CUST/2023 Download PDF
1231785/MLN/ST/2023 Download PDF
1240003/OM/2023 Download PDF
1251633/LHR/CUST/2023 Download PDF
1261849, 1850 & 1851/KHI/ST/2023 Download PDF
1271595/LHR/FE/2023 Download PDF
1280844, 1600 to 2447/PWR/IT/2023 Download PDF
1291973/ISB/IT/2023 Download PDF
1301718/PWR/ST/2023 Download PDF
1312108/LHR/ST/2023 Download PDF
1321200/SGD/ST/2023 Download PDF
1331721/LHR/CUST/2023, 2471/KHI/CUST/2023, 2930/KHI/CUST/2023 Download PDF
1341994/ISB/IT/2023 Download PDF
1352387/KHI/ST/2023 Download PDF
1362123/ISB/ST/2023 Download PDF
1372362, 2363, 2365, 2366, 2368, 2370, 2372, 2373, 2374, 2375, 2376, 2377, 2378, 2393, 2530, 2839, 3207, 3208, 3209, 3210, 3211, 3212, 3214, 3215, 3217, 3219, 3220, 3531 & 3536/ABD/IT/2023 Download PDF
1380115/Infrml/2023 to 0129/Infrml/2023 Download PDF
1390130/Infrml/2023 to 0138/Infrml/2023 Download PDF
1402500/QTA/IT/2023 Download PDF
1412632/KHI/IT/2023 Download PDF
1422842/ISB/IT/2023 Download PDF
1433234/ISB/IT/2023 Download PDF
1443589/KHI/IT/2023 Download PDF
1452673/KHI/Cust/2023 Download PDF
1463152/ISB/IT/2023 Download PDF
1472987/ISB/CUST/2023 Download PDF
1483177/FSD/IT/2023 Download PDF
1491597/KHI/ST/2023 Download PDF
1503653/KHI/IT/2023 Download PDF
1513186 to 3203/GWL/ST/2023 Download PDF
1523554/QTA/IT/2023 Download PDF
1530006/OM/2023 Download PDF
1542217/KHI/Cust/2023 Download PDF
1553855/KHI/IT/2023 Download PDF
1563172/ISB/ST/2023 Download PDF
1574150/KHI/ST/2023 Download PDF
1581356 to 1361 & 1363 to 1368/GWL/ST/2023 Download PDF
1590019/OM/2023 Download PDF
1603944/KHI/ST/2023 Download PDF
1610063/OM/2023 Download PDF
1623739/QTA/IT/2023 Download PDF
1634159/ISB/FE/2023 Download PDF
1640201 to 0220/Infrml/2023 Download PDF
1654294 to 4307, 4369 & 4544 to 4549, 4551 to 4563, 4565, 4567, 4569, 4570, 4572 to 4580, 4616 to 4625, 4847, 4848, 4850 to 4856 & 4858 to 4861/FSD/IT/2023 Download PDF
1660069/OM/2023 Download PDF
1670072/OM/2023 Download PDF
1680073/OM/2023 Download PDF
1690074/OM/2023 Download PDF
1703084/LHR/ST/2023 Download PDF
1715300/ISB/IT/2023 Download PDF
1725007/PWR/IT/2023 Download PDF
1735048 to 5807/PWR/IT/2023 Download PDF
1740032/OM/2023 Download PDF
1750033/OM/2023 Download PDF
1760067/OM/2023 Download PDF
1770035/OM/2023 Download PDF
1784849/ISB/CUST/2023 Download PDF
1794366/LHR/IT/2023 Download PDF
1800043/OM/2023 Download PDF
1810080/OM/2023 Download PDF
1820081/OM/2023 Download PDF
1835746, 5748, 5751, 5753, 5754, 5756, 5757, 5773, 5774, 5775, 5778 & 5779/LHR/IT/2023 Download PDF
1845883/KHI/ST/2023 Download PDF
1856019/LHR/CUST/2023 Download PDF
1866263/SUK/IT/2023 Download PDF
1876854/KHI/ST/2023 Download PDF
1880078/OM/2023 Download PDF
1890084/OM/2023 Download PDF
1900017/OM/2023 Download PDF
1910056/OM/2023 Download PDF
1920146/OM/2023 Download PDF
1936841 to 6845, 6911 to 6913, 6915, 6956 to 6965, 7109, 7129, 7130, 7133, 7135, 7242 to 7244, 7247, 7339 to 7344/PWR/IT/2023 & 0048 to 0061 & 0063/PWR/IT/2024 Download PDF
1947312/ISB/IT/2023 Download PDF
1956757/KHI/ST/2023 Download PDF
196Review - 7546/ISB/CUST/2023 Download PDF
1970050/OM/2023 Download PDF
1980083, 0099/OM/2023 Download PDF
1990144/OM/2023 Download PDF
2007314, 7315 & 7317/KHI/CUST/2023 Download PDF
2013014/LHR/IT/2023 Download PDF
2023019/LHR/IT/2023 Download PDF
2030133/OM/2023 Download PDF
2040148/OM/2023 Download PDF
2050010/OM/2023 Download PDF
2060085/OM/2023 Download PDF
2071874/ISB/Cust/2023 Download PDF
2080149/OM/2023 Download PDF
2090149/OM/2023 Download PDF
2105152/ISB/CUST/2022 Download PDF
2114784/MLN/IT/2022 Download PDF
2123858/SKT/IT/2022 Download PDF
2134963/SKT/IT/2022 Download PDF
2144964/KHI/IT/2022 Download PDF
2155052/KHI/IT/2022 Download PDF
2160616 to 0624 & O626/Infrml/2022 Download PDF
2173719/ISB/IT/2022 Download PDF
2185232/SUK/IT/2022 Download PDF
2195424/KHI/IT/2022 Download PDF
2205023/MLN/FE/2022 Download PDF
2210432, 0452, 0486, 0493, 0497 & 0499/lnfrml/2022 Download PDF
2225348/KHI/ST/2022 Download PDF
2235727/KHI/IT/2022 Download PDF
224  5234/QTA/IT/2022 Download PDF
225 5138/KHI/ST/2022 Download PDF
2264965/LHR/ST/2022 Download PDF
2274888 to 4892/PWR/IT/2022 Download PDF
2284610/ISB/IT/2022 Download PDF
2290093/OM/2022 Download PDF
2304919/LHR/CUST/2022 Download PDF
2315623 & 5624/SUK/IT/2022 Download PDF
2325709 to 5721/QTA/IT/2022 Download PDF
2334228/KHI/IT/2022 Download PDF
2345180/ISB/ST/2022 Download PDF
2355608/LHR/IT/2022 Download PDF
2363535/ABD/IT/2022 Download PDF
2371736/KHI/ST/2022 Download PDF
2380022/OM/2022 Download PDF
2392510/SGD/IT/2022 Download PDF
240Review - 2510/SGD/IT/2022 Download PDF
2410075/OM/2022 Download PDF
2421926/MLN/IT/2024 Download PDF
2430020/OM/2022 Download PDF